Due to the handmade nature of all products. They will sometimes carry small imperfections, which is true to the artisan made trade, and why we love them.
As we like to thoroughly examine all items before they are shipped, they are sold as is. If the product arrives to you with a major fault, we will happily exchange the product within 14 days of purchase.
If you have simply changed your mind we can offer you a store credit or exchange, at the buyers expense for shipping back, and again back to you.
All our products are priced below the recommended retail price, this is why we advise if you have any questions before making a purchase to do so via email firstname.lastname@example.org- this will save you extra shipping fees down the track if you need to exchange etc.
In any case, we are a small business and are happy to help within reason, as long as you are happy.